General Terms

• Any complaints and queries contact or write us.
• The passengers are requested to co-operate with the bus operators to maintain punctuality.
• The Ticket booked is not transferable.
• Please carry a valid photo id while traveling.
• Bus Operator reserves rights to change the seat while boarding.
• The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
• Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
• Smoking & Consumption of liquor is prohibited on board.
• Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
• Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
• Management is not responsible for your luggage/baggage & other belongings inside the bus/office.
• The ticket is valid for the particular journey to which it is issued.
• Passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late.
• Smoking, Drugs and Consumption of alcohol is strictly prohibited in the coach and inside any of our office premises.
• If found any passengers using the above substances and disturbing the co passengers or our staff will be alighted from our coach and handover to the nearest highway patrol or police station.
• Pets and Animals not allowed inside the bus while journey.
• Any male passenger who books tickets marking him as a female in an available female adjacent seat will be made get off the bus without and consideration, no refund will be given
• One Person is allowed to travel in a seat / Berth for one ticket.
• Luggages for One Person allowed is one Suitcase / Bag.
• Luggage more than personal luggage will be charged.
• In case of any failure in the sleeper, A/c Sleeper Coach, Non A/c. Seat will be provided and the excess fare will be refunded.
• Fragile items such as electrical goods portable televisions and radio will only be carried if they are reasonable size and securely fastened.
• Bus Operator reserves rights to change the seat while boarding, if adjacent seat is female

Cancellation Terms

• Cancellation has per cancellation policy of respective ticket.
• Partial Cancellation Is Possible.
• Partial cancellations will be refunded immediately
• It Is Rights of Shalom Career To Change Cancellation Policy Any Time Without Prior To Notice
• Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
• On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
• Ticket once transferred cannot transferred or cancelled again.